[VENDOR BUG] AND OFFICE 2010 issue Taskbar grouping Outlook 2010 and other applications grouping together.

i am currently using office 2010 and filesite 8.5 sp2 or sp3 and experiencing the same issue with the icon grouping in the taskbar in all the threads i have read the responses state that the solution was to upgrade to office 2010 well that might have been good and well for most cases but it seems the issue is still relevant in regards to office 2010 pro plus. We were using office 2010 standard and it turned out that we had licenses for pro plus so we had to true up as per Microsoft and in doing so this revealed an unknown issue we had not previously experienced. 

To get to the point i'm using office 2010 and filesite in conjunction with one another and experiencing the same issue that has been discussed on multiple different threads and unfortunately attorneys do not like to hear answers that do not solve their problems. specially in an environment where we have close to 1000 users this may potentially affect.

Has anyone experienced this and/or found a solution to it in the specific situation i am explaining. (use of filesite 8.5 Sp2 or Sp3 and office 2010 pro plus mainly outlook 2010 pro plus.)

Any help or direction is greatly appreciated. 

-m

March 12th, 2015 12:45pm

Hi,

When did this issue started? Was there any changes in your side? Like add-in version update? Or other updates?

Is it possible to disable all the other add-ins only keep filesite enabled, check if the Office is stillgrouping in the taskbar? Then we could enable the add-ins one by one. Though this we could identify if there are add-ins conflicts.

Does this grouping in the taskbar issue only occur when we have filesite installed? If so, it would be better that you post this issue in filesite support channel to get more insightful support.

Thank you for your understanding.

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March 17th, 2015 2:21am

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